Everything you need to navigate your language learning journey with Project Fluency — from your first conversation to complete confidence.
Everything you need to know before your first conversation
Project Fluency is a conversation-first language learning platform. You practice speaking with over 60 AI characters — each with their own personality, accent, backstory, and memory of your conversations. It's designed to prepare you for real-world interactions: ordering food, making small talk, navigating tricky situations, and building actual conversational confidence.
Traditional apps teach you to order food by showing pictures and translations. Project Fluency lets you actually practice ordering from a Mexican street vendor, an Italian restaurant server, or a French café owner — complete with cultural nuances, regional accents, and the unpredictable flow of real conversation.
We recommend 10–15 minute conversations, 2–3 times per week minimum — that's the sweet spot where real fluency growth happens.
Project Fluency currently offers 5 languages, all included with every plan:
Your minutes are shared across all languages. Practice Spanish in the morning and Italian in the evening — one subscription unlocks everything.
| Plan | Price | Minutes | Best For |
|---|---|---|---|
| Free | $0 | 45 min (one-time) | Try the full experience |
| Coffee Chat | $3.99 | 30 min (one-time) | Low-commitment trial (max 3/account) |
| Tourist | $12.99/mo | 120 min/mo | Casual practice, 2–3× per week |
| Local | $29.99/mo | 300 min/mo | Daily practice, serious fluency |
| One Way Ticket | $178.99 | 1,500 min / 90 days | Full commitment (US only) |
All plans include 60+ characters across all 5 languages, character memory, free assessments, and adaptive questions. Subscribers can also purchase flex minute bundles that never expire.
Every account starts with 45 free minutes of conversation — no credit card required. That's enough for several full conversations with different characters.
After your 45 free minutes are used, conversations require a plan — but all drilling tools stay unlimited and free forever. Want a taste before subscribing? Grab a Coffee Chat for $3.99 — 30 minutes with complete character memory and adaptive questions.
| Feature | Traditional Apps | Project Fluency |
|---|---|---|
| Practice Method | Multiple choice, typing | Real voice conversations |
| Characters | Generic voices | 60+ unique personalities who remember you |
| Scenarios | Scripted lessons | Unpredictable real-world situations |
| Feedback | Right/wrong answers | Contextual correction + adaptive drilling |
| Cultural Context | Minimal | Regional accents, slang, customs |
| Retention | Gamified streaks | Spaced repetition on YOUR real mistakes |
Apps like Duolingo are great for vocabulary building, but they don't prepare you to actually speak. We recommend 10–15 minute conversations, 2–3 times per week, and our system tracks every mistake to create personalized practice between sessions.
Just a device with a microphone and a stable internet connection. Project Fluency works on web browsers and our mobile app (iOS).
Speakerphone is recommended for the most natural conversation experience — just like talking to a friend on the phone. Find a comfortable spot where you can talk freely.
On web, Chrome, Safari, Firefox, and Edge are all supported. On mobile, download the Project Fluency app from the App Store.
How conversations, characters, and learning actually work
You pick a character, hit start, and talk. It's a real-time voice conversation — you speak, they respond, just like talking to a real person. Characters have different personalities, difficulty levels, and specialties.
The AI hears you in real-time and responds naturally
Characters gently correct mistakes within the conversation flow
Scenarios unfold based on your responses — just like real life
You can interrupt, ask questions, or change topics
We recommend 10–15 minute conversations. That's long enough for meaningful practice but short enough to stay focused. After your conversation ends, the system analyzes your mistakes, updates the character's memory, and generates personalized practice questions.
Over 60 conversation characters across five languages, each with their own personality, regional accent, and teaching specialty:
🇪🇸 Spanish: Mexico City hostel staff, Colombian entrepreneurs, Argentine chefs, and more
🇫🇷 French: Parisian hotel concierges, café owners, retired professors
🇮🇹 Italian: Rome restaurant servers, Milan executive chefs, train liaisons
🇧🇷 Portuguese: Rio beach vendors, surf instructors, spa managers
🇺🇸 English: Chicago hotel staff from diverse backgrounds (ESL learners)
Every character lives in the Don Joaquín Universe — a connected hospitality empire where you encounter realistic travel scenarios. You can also take assessments with these same characters to evaluate your level — assessments are always free.
Yes! Every character maintains a rolling memory of your conversations, powered by Claude AI. They remember your learning progress, common mistakes, topics you've discussed, your goals, and personal details you've shared.
Memory is only generated for conversations over 2 minutes, and it takes about 3–5 minutes to process after a conversation ends. If you finish a 10-minute call and jump back in 30 seconds later, the memory from that conversation won't be available yet. Give it a few minutes.
Over time, characters adapt their difficulty and conversation style based on your development. This creates a personalized learning relationship that gets more effective the more you practice.
Minutes are deducted in real time during conversations. One minute of conversation costs one minute from your balance. Assessments are always free and never deduct minutes.
1st: One Way Ticket minutes (if active)
2nd: Subscription minutes (monthly allocation)
3rd: Pack minutes (Coffee Chat)
4th: Flex minutes (purchased add-ons, never expire)
5th: PTO-redeemed minutes (earned through practice, never expire)
The system always draws from temporary minutes first, preserving your permanent ones.
After every conversation longer than 3 minutes, our system analyzes your grammar mistakes, vocabulary gaps, and pronunciation patterns — then generates personalized drilling questions targeting your specific weaknesses.
| Plan | Adaptive Questions per Conversation |
|---|---|
| Free / Coffee Chat | 3 questions |
| Tourist | 6 questions |
| Local | 12 questions |
These questions feed into Fluent Mode, our spaced repetition system powered by FSRS. It schedules your practice at scientifically optimized intervals — so you're always reviewing the right material at the right time.
Plans, upgrades, One Way Tickets, and getting more minutes
| Feature | Tourist ($12.99/mo) | Local ($29.99/mo) |
|---|---|---|
| Minutes | 120/mo | 300/mo |
| Pace | 2–3× per week | Daily practice |
| Adaptive Qs | 6 per conversation | 12 per conversation |
| Character Notes | 4 per month | 8 per month |
| PTO Earn Rate | 10% | 15% |
| Included Content | 1 Replay/mo | 2 Replays + 1 Study Guide/mo |
Both tiers include all 60+ characters, all 5 languages, character memory, and full Fluent Mode access.
The One Way Ticket is a $178.99 commitment device — 1,500 minutes to use within 90 days. US users only. Completely non-refundable.
This isn't a discount program. It's a declaration. You purchase the ticket, record La Promesa — a voice commitment ceremony in your target language — and your 90-day countdown begins.
85% completion (1,275 min): Unlocks a prepaid month of Local
Under 85%: That prepaid month is forfeited
No pauses, no extensions, no excuses
The Coffee Chat ($3.99) is a low-commitment way to try the full experience:
Coffee Chats are non-refundable and not available to users with active subscriptions.
Flex minutes are extra conversation minutes for active subscribers. Purchased in bundles (10, 60, or 120 minutes) at rates based on your tier. They never expire.
Only used after your subscription minutes are depleted
Each purchase is a deliberate one-time transaction — not automatic
Non-refundable but permanently available on your account
If you're consistently running out of monthly minutes, upgrading your tier is probably a better fit than buying flex.
No. Subscription minutes reset each billing cycle. This isn't about pricing — it's about the mission.
Project Fluency exists to get you fluent through conversation, and fluency requires discipline and consistency. Rolling over minutes would encourage you to skip weeks and "save up," which is the opposite of what actually works. Use your minutes, have real conversations, show up regularly — that's how fluency happens.
Flex minutes and PTO credits never expire — so consistent effort always rewards you.
Conversations are paused until your next billing cycle — or you can purchase flex minute bundles to keep going immediately.
Your character memories, progress data, and adaptive question history are all preserved.
"Unlimited" at $8–12/mo is a bet you won't show up. We're betting you will.
Most "unlimited" AI language apps are burning through venture capital — they'll eventually raise prices, cut quality, or shut down. Every Project Fluency conversation uses premium AI voices and personalized memory that costs real money to deliver.
We're self-funded and built to last. By charging fairly for what we deliver, we can keep investing in better characters, more languages, and features you actually need.
Billing, refunds, accounts, and getting help
Subscriptions (Tourist & Local): 7-day refund window from purchase or renewal date
Coffee Chats ($3.99): Non-refundable
One Way Tickets ($178.99): Completely non-refundable — this is the commitment mechanism
Flex minutes: Non-refundable (never expire)
If you cancel a subscription, you keep access to remaining minutes until the end of your billing period. Email hello@projectfluency.com within the 7-day window for subscription refunds.
Yes, anytime. Cancel through your account settings or email hello@projectfluency.com. No contracts, no cancellation fees, no hoops.
You keep access until your current billing period ends. Flex minutes and PTO credits remain in your account — they'll be waiting if you decide to come back. Character memories and progress history are preserved.
Email us at hello@projectfluency.com. We aim to respond within 24–72 hours.
Billing issues: Include your account email and a description of the problem
Technical issues: Include the device/browser you're using and what happened
Incorrect charges: Include the charge amount and date — we'll investigate and correct any errors regardless of the 7-day refund window
Yes. You can delete your account directly from the account settings screen in the app. This permanently removes all your data including conversation history, character memories, and progress records.
Before deleting: Cancel any active subscription first to avoid accidental charges. Account deletion is permanent and cannot be undone.
Yes. Your conversation data is protected and never sold to third parties.
Transcripts are stored securely to enable character memory
Voice is processed transiently by ElevenLabs — not stored after conversation ends
We use industry-standard encryption and row-level security
We don't train AI models on your conversations
You can request deletion of your data at any time. Full details in our Privacy Policy.
PTO, character notes, adaptive questions, and bonus features
PTO (Practice Time Ownership) is our rewards system. You earn credits by having conversations, and spend them in the PTO Store on learning rewards.
| Plan | PTO Earn Rate | Example (10 min convo) |
|---|---|---|
| Free / Coffee Chat | 5% | 0.5 PTO earned |
| Tourist | 10% | 1.0 PTO earned |
| Local | 15% | 1.5 PTO earned |
PTO accumulates automatically after every non-assessment conversation and never expires. Monthly earning cap: 180 PTO. Maximum balance: 500 PTO.
The PTO Store offers rewards that enhance your learning:
Replay Analysis (20 PTO): Deep-dive review of a past conversation
Study Guide (40 PTO): Custom study resource based on your learning patterns
Gift Code (65 PTO): Share Project Fluency with someone else
Discount (250 PTO): Off your next subscription renewal
Minimum redemption is 20 PTO. We recommend redeeming regularly since the balance cap is 500.
Complete the Project Fluency survey and we'll add 30 free conversation minutes to your account. The survey helps us understand what's working, what isn't, and what you'd like to see next. Your feedback directly shapes how the platform evolves.
You'll find the survey link in the Fluency Lounge section of the app.
Character notes are personalized insights your characters create about your learning patterns. After qualifying sessions — typically 10+ minute drilling sessions where errors are detected — a character generates a note highlighting patterns in your mistakes and specific focus areas.
Free: 2 notes per month
Tourist: 4 notes per month
Local: 8 notes per month
Notes help you understand your learning trajectory beyond just conversation-by-conversation feedback.
Fluent Mode is our intelligent practice system built on FSRS (Free Spaced Repetition Scheduler) — the same algorithm that powers Anki and the most effective flashcard systems in the world.
It takes the mistakes and corrections from your real conversations and schedules your practice at scientifically optimized intervals. Instead of drilling random vocabulary, you're always practicing the exact things you got wrong — at the exact moment your brain is about to forget them.
Fluent Mode works automatically. You just show up and practice, and the system handles the rest. The more you talk, the smarter the scheduling becomes.
After every conversation over 3 minutes, the system generates personalized questions targeting what you got wrong. The number depends on your plan: Free/Coffee Chat get 3, Tourist gets 6, and Local gets 12.
These questions feed directly into Fluent Mode's spaced repetition system. A grammar mistake you made talking to Carmen on Monday might show up as a drilling question on Wednesday — right when your brain needs the reinforcement. Get it right? It surfaces again in a week. Get it wrong? It comes back tomorrow.
The more you talk, the smarter your practice becomes.
We're here to help you on your fluency journey
hello@projectfluency.com
Response within 24–72 hours
shane@projectfluency.com
For feedback & partnerships
Join fellow learners
Share tips & feedback
Your Journey to Connection